SI Group

Privacy Policy

Last updated: 12 May 2025

1. Data Controller

Smart Infrastructure Ltd
85 Vasil Aprilov St., Apt. 14
Central District, Plovdiv 4020
Bulgaria

Email: info@smart-infrastructure.ai
Phone: +359 895 72 70 29

2. What Data We Collect

We collect only the information you voluntarily provide to us:

  • Contact form: name, email address, phone number (optional), company name (optional), and your message.
  • Newsletter subscription: email address only.

We also collect anonymous usage data through Google Analytics (see Section 5).

3. How We Use Your Data

We use the data you provide for the following purposes:

  • To respond to your inquiry or request submitted through the contact form.
  • To send you our newsletter if you have subscribed (you can unsubscribe at any time).
  • To improve our website and services based on anonymous usage patterns.

We do not use your data for automated decision-making or profiling.

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

  • Consent - when you submit a contact form or subscribe to our newsletter, you consent to us processing the data you provide.
  • Legitimate interest - to analyze anonymous website usage and improve our services.

5. Cookies and Analytics

We use Google Analytics 4 to collect anonymous information about how visitors use our website. This includes pages visited, time spent, device type, and approximate geographic location (country/city level).

Google Analytics uses cookies to distinguish unique users. No personally identifiable information is collected through analytics. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

We do not use any marketing, advertising, or social media tracking cookies.

6. Data Sharing

We do not sell, rent, or trade your personal data. Your data may be processed by the following service providers who act on our behalf:

7. Data Retention

  • Contact form submissions: retained for 30 days on Formspree, then automatically deleted.
  • Newsletter subscriptions: retained until you unsubscribe.
  • Analytics data: retained for 14 months (Google Analytics default), then automatically deleted.

8. Your Rights

Under the GDPR, you have the right to:

  • Access - request a copy of the personal data we hold about you.
  • Rectification - request correction of inaccurate data.
  • Erasure - request deletion of your personal data.
  • Restriction - request that we limit how we use your data.
  • Portability - request your data in a machine-readable format.
  • Objection - object to processing based on legitimate interest.
  • Withdraw consent - at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at info@smart-infrastructure.ai. We will respond within 30 days.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including HTTPS encryption, secure hosting on Cloudflare, and access controls. However, no method of transmission over the internet is 100% secure.

10. International Transfers

Your data may be processed by service providers located outside the European Economic Area (Formspree and Google are US-based companies). These transfers are protected by Standard Contractual Clauses (SCCs) approved by the European Commission.

11. Children

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

13. Supervisory Authority

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Commission for Personal Data Protection of Bulgaria (CPDP):

Commission for Personal Data Protection
2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, Bulgaria
Website: www.cpdp.bg

14. Contact

For any questions regarding this Privacy Policy or your personal data, contact us at:

Smart Infrastructure Ltd
Email: info@smart-infrastructure.ai
Phone: +359 895 72 70 29
Address: 85 Vasil Aprilov St., Apt. 14, Plovdiv 4020, Bulgaria